I agree to indemnify Lucky Dog for any and all loss, liability, claims, expenses, demands, causes of action, suits, rights, and entitlements of any kind, whether known or unknown, suspected or unsuspected, relating in any way to the services provided herein, including without limitation injury, death, sickness, or damage my dog(s) may suffer during or after participating in daycare or an overnight stay.

To ensure the safety and health of all animals and staff at Lucky Dog Pet Lodge, all clients are required to comply with the following Rules and Regulations (please read thoroughly):

HEALTH
All dogs must be in good health. All clients will need to certify that their dog(s) are in good health and have been free from any condition that could potentially jeopardize other canine guests. Dogs that have been ill with a communicable condition in the last 30 days will require written veterinary certification of health to be admitted or readmitted. If, at any time during our care, it becomes evident that your dog is ill, you’ll be notified and expected to pick up your dog immediately. If, at any time during our care, it becomes evident your dog has fleas or ticks, treatment will be applied and charged to the pet parent at a minimum rate of $50.00. Dogs requiring special attention due to medical restrictions will be assessed and charged an additional per day fee for any and all hotel stays (this includes medicines that need to be administered).

LEASHES & COLLARS
All dogs MUST enter and exit the facility on a leash. We ask you use a fixed length leash no longer than 6 feet, and DO NOT use a retractable leash as they can present unsafe situations in the lobby. Collars should be of the "quick release" variety, and not of the buckle type.

FOOD
Guests are required to bring their own food into Lucky Dog Pet Lodge. We appreciate when food is measured and packaged in individual servings. If food is not supplied, we can offer Lucky Dog’s house brand for an additional fee.

BEDDING
Lucky Dog Pet Lodge will supply raised Kurunda beds and fleece blankets for all of our guests. Clients are allowed to bring in their own bedding as well if so desired.

BEHAVIOR
All dogs must pass the Lucky Dog Pet Lodge Behavior Assessment for enrollment in our program. Parents will need to certify that their dog(s) have not harmed or shown any aggressive or threatening behavior towards any person. In the event that the guest will participate in group play, parents will also need to certify that their dog(s) have not harmed or shown any aggressive or threatening behavior towards any other dog(s). The dogs’ safety and health is our main priority. Keep in mind that although your dog is supervised when playing with other dogs, he/she still might receive an occasional nip or scratch. We do not accept fence climbers. Dogs must be social and get along with all other dogs if they are to be a guest at Lucky Dog Pet Lodge.

AGE
All dogs must be at least 8 weeks of age and have all required vaccinations.

FEES
All daycare and boarding fees are due at check out. A $30.00 fee will be applied for any returned check. Discounted packages are provided only if they are paid in advance. Pre-paid packages are non-refundable.

DAYCARE
Lucky Dog Pet Lodge closes promptly at 7:00 p.m (5:00 p.m. Sat & Sun). Late charges of $15.00 per 15 minutes will be applied.

HOURS OF OPERATION
Daycare: Monday-Friday: 6:30 a.m. - 7:00 p.m.
Saturday 8:00 a.m. – 5:00 p.m.
Sunday 10:00 a.m. – 5:00 p.m.

BOARDING CHECK-IN & CHECK-OUT
Monday-Friday: 6:30 a.m. – 6:30 p.m.
Saturday: 8:00 a.m. - 5:00 p.m.
Sunday: 10:00 a.m. - 5:00 p.m.

Check out time is 1pm. Dogs can be picked up after 1pm, but will be subject to a $22 ½ day daycare fee.

RESERVATIONS & CANCELLATIONS
A $50 deposit is required for all hotel reservations. Notification of a cancellation must be provided at least 48 hours prior to check-in or deposit will be forfeited. Lucky Dog Pet Lodge may choose to be closed for daycare, drop-offs and pickups during certain Holiday days. Holidays and peak periods may include New Year’s, Easter, Memorial Day weekend, Fourth of July week, Labor Day weekend, Thanksgiving, and Christmas. Please feel free to speak with a front desk team member at any time for additional clarification.

I certify that I have read the Rules and Regulations and understand, and agree and intend on my own behalf, and on behalf of my agents, representatives, relatives, successors, and assigns, to be bound by all the terms and conditions contained in the Rules and Regulations.

In case of any emergency situation or injury, we will attempt to contact you or your emergency contact immediately for instructions. If we cannot reach you or your emergency contact and we determine that immediate medical attention is required, we will contact the closest animal hospital/clinic and transport your dog. There is no cost to you for transporting your dog. However, you will be responsible for any and all costs incurred for treatment. If the situation does not require immediate attention, you or your emergency contact will be contacted and advised of the situation. We will then await your instructions.

I/We, the owner(s) and pet parent(s) of understand that there are inherent risks to bringing my/our dog to a doggie daycare and hotel. In the event of serious injury and/or illness, I/we hereby give consent to Lucky Dog Pet Lodge and its employees to act on my/our behalf, in the event that we cannot be contacted, to authorize and/or refuse any necessary medical treatment while under the care of the aforementioned. I/we understand that I/we will be responsible for any and all costs incurred for such treatment.